Inside Sales Support Specialist

Springfield, Missouri
Work Type: Full Time

About the role: 

As an Inside Sales Support Specialist at Secure Data Technologies, you will have the opportunity to make an impact from day one, working with one of the region’s most innovative technology companies in an exponentially growing market.

The Inside Sales Support Specialist will be an energetic, self-starter with the desire to grow business through managing inbound and outbound communications. This individual will possess excellent organizational, computer and phone skills to assist our outside account management team meet sales goals and objectives, handle customer issues to resolution, and build relationships with internal colleagues and external partners.

This opportunity gives you the ability to make an immediate impact with existing customers, while working with a team with a great sense of pride in what we do at Secure Data.

What you’ll do:

  • Develop relationships with existing customers to build brand loyalty and maintain high level of customer satisfaction.
  • Work with existing customers on renewals and opportunity management.
  • Build, secure and enhance relationships with assigned accounts.
  • Coordinate new inbound lead follow-up and source new opportunities.
  • Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
  • Manage customer data within CRM.
  • Create and update client facing quotes using Connectwise CPQ (formerly Quosal) automated quote & proposal software.
  • Collaborate with outside Account Managers on leads and opportunities.
  • Working with Sales team on opportunities and assisting in closing deals.
  • Build relationships with external channel partners and Account Managers.
  • Organize and manage virtual sales meetings.
  • Work closely with marketing to drive attendance to events.

Requirements for this role:

  • 1+ year of B2B inside sales experience.
  • 1+ year in a customer service or hybrid CSAT/inside sales role.
  • Be a self-starter with the ability to multi-task and manage time effectively.
  • Have a proven track record of developing new opportunities.
  • Ability to work independently or as an active member of a team.
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).  CRM/Salesforce and Connectwise CPQ experience preferred.
  • Demonstrate outstanding communication and organizational skills.
  • Knowledge of the technology industry is preferred.

About Secure Data:

Secure Data Technologies offers excellent compensation and benefits packages commensurate with the skills and experience this position requires. If you’re interested in improving and exceeding your professional and financial career goals and want to work with some of the industry’s best, contact us about joining our team.

Secure Data Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

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