Administration

Lifecycle Analylst Level 1

Chesterfield
Work Type: Full Time

Secure Data Technologies has an immediate full-time opening on its Lifecycle Team. The Level 1 Lifecycle Analyst will work within the Lifecycle team to quote, order, and process highly detailed transactions for end customer IT software and licensing. You and your Lifecycle teammates will work directly with Secure Data’s account managers and customers to expertly provide the best possible software and licensing experience and value. The ideal candidate is highly detailed, curious, analytical, and enjoys working with both data and people to identify and successfully resolve business challenges.


KEY CHARACTERISTICS

Highly detailed and analytical, ensuring data is both accurate and aligns to a bigger-picture scenario.

Passion for resolving challenges using both detailed information and professional connections.

Comfortable learning about the latest offerings in the information technology industry.

Excellent communication skills and can communicate effectively with a variety of personality types, both in person and through phone and email.

Strong mathematics ability, including the ability quickly convert between time periods (monthly vs. annually) and units of measure.

Comfortable with uncertainty (and the certainty of change). This person can anticipate change and is willing to embrace uncertainty, confidently knowing that they can be patient and adapt.


JOB DUTIES (not all-inclusive)

  • Assist with preparing proposals for software, license, and support renewals.
  • Ensure all customer contract terms are completely and accurately documented.
  • Assist Secure Data engineers and customers by quickly identifying and communicating licensing and software information during time-sensitive projects.
  • Along with the Lifecycle team, ensure all software, license, and support renewal opportunities are identified addressed.
  • Review orders processed by third parties, and where necessary, resolve all inaccuracies.
  • Communicate renewal opportunities to account managers and assist with sales communication where necessary.
  • Identify and communicate areas for internal and external process improvement.


QUALIFICATIONS (Required)

Authorized to work in the US and will not require sponsorship now or in the future to work.

Strong Microsoft Office abilities.

Two years of full-time work experience.


EDUCATION/VOCATIONAL/PREVIOUS EXPERIENCE RECOMMENDATIONS

Bachelor’s degree


ABOUT SECURE DATA

Secure Data Technologies offers excellent compensation and benefits packages commensurate with the skills and experience this position requires. If you’re interested in improving and exceeding your professional and financial career goals, and want to work with some of the industry’s best, contact us about joining our team.


Secure Data Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

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